Privacy Policy
Last Updated: January 2026
Hortens Lodge ("we," "us," "our," or "Company") operates the website hortensialodge.co.za. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website and use our services.
Please read this Privacy Policy carefully. If you do not agree with our policies and practices, please do not use our website.
Information We Collect
We collect information in the following ways:
- Personal Information: Name, email address, phone number, and other contact details you voluntarily provide when registering, subscribing, or contacting us.
- Technical Information: IP address, browser type, operating system, device identifiers, and referral source.
- Cookies and Tracking: Cookies, web beacons, pixels, and similar tracking technologies to enhance your browsing experience.
- Usage Data: Pages visited, time spent on site, clicks, downloads, and other interaction metrics.
How We Use Information
We use collected information for the following purposes:
- Conducting analytics and measuring website performance
- Tracking affiliate links and commissions from casino partners
- Improving website functionality, content, and user experience
- Sending newsletters, updates, and promotional content (with your consent)
- Fulfilling legal and regulatory obligations
- Detecting and preventing fraud or security issues
Cookie Policy
Our website uses the following types of cookies:
- Essential Cookies: Required for basic website functionality
- Analytics Cookies: Track user behavior and site performance
- Affiliate Tracking Cookies: Monitor referrals and affiliate commissions
- Marketing Cookies: Enable targeted advertising and retargeting
You may opt-out of non-essential cookies through your browser settings. However, disabling cookies may affect website functionality. Most browsers allow you to refuse cookies or alert you when cookies are being sent.
Third-Party Links
Our website contains affiliate links to online casinos and gaming operators. We are not responsible for the privacy practices of these third-party websites. We strongly encourage you to review their respective privacy policies before providing any personal information or engaging in gambling activities. Your use of third-party sites is governed by their own terms and conditions.
Your Rights
Depending on your location, you may have the following rights regarding your personal information:
- Right to Access: Request a copy of the personal information we hold about you
- Right to Rectification: Request correction of inaccurate or incomplete data
- Right to Erasure: Request deletion of your personal information (subject to legal obligations)
- Right to Withdraw Consent: Withdraw consent for data processing at any time
- Right to Object: Object to processing for marketing or analytics purposes
For EU/UK residents: These rights are provided under the General Data Protection Regulation (GDPR).
For US residents: California residents have rights under the California Consumer Privacy Act (CCPA).
For South African residents: These rights are provided under the Protection of Personal Information Act (POPIA).
Data Retention
We retain personal information for as long as necessary to fulfill the purposes for which it was collected, or as required by applicable law. Analytics and usage data are typically retained for 24 months. Affiliate tracking data is retained for the duration of the affiliate relationship plus 12 months. You may request deletion of your data at any time by contacting us.
Contact Us
If you have questions about this Privacy Policy, wish to exercise your data rights, or need to report a privacy concern, please contact us at:
Email: [email protected]
We will respond to your inquiry within 30 days of receipt.
Disclaimer: This website is for informational purposes only. Gambling may be illegal in your jurisdiction. We encourage responsible gambling. If you have a gambling problem, please seek help from a professional organization.